What is not covered by warranty?

  • Product failure due to improper installation
  • Damage from failure to follow care instructions
  • Defects caused by improper door alignment or hanging
  • Panel shrinkage (panels are designed to “float”)
  • Expansion due to environmental conditions
  • Damage caused by others or beyond NEPLY’s control
  • Normal wear and tear, weathering, or misuse
  • Damage from natural disasters